All services and product purchases are final sale.
• We do not offer refunds for services that have already been performed.
• Products purchased are non-refundable.
We are committed to providing professional recommendations to ensure the best results for your skincare needs.
Product exchanges may be considered only in the event of an allergic reaction.
Defective products may be exchanged within 7 days of purchase for the same product.
To respect the schedules of all guests, clients who arrive late may receive a shortened treatment.
Your service will still conclude at the originally scheduled appointment time to avoid delays for other appointments.
Clients who require a certified support animal are welcome to bring them into the spa. A valid certification must be presented upon arrival.
Our spa environment is designed to offer a peaceful and relaxing experience for all guests.
While we recommend attending your appointment alone when possible, we understand that childcare is not always available. Children are welcome; however, we kindly ask that parents ensure the spa environment remains calm and comfortable for all clients.
By booking an appointment with Fil Fall In Love Spa, you acknowledge and agree to the policies outlined above.
We thank you for choosing FIL – Fall In Love Spa and look forward to helping you fall in love with your skin again.